1
Who should use TradiesBook?
TradiesBook was designed for anyone in the service industry, whether you're a plumber, sparky, cable installer or even a cleaner aslong as you're sending invoices and
keeping track of your expenses. TradiesBook is for you!
2
Why Use It?
TradiesBook takes a new clever approach to online invoicing. It's beautiful and simple-to-use interface makes producing professional looking invoices a very pleasant experience.
3
How will my clients receive my invoices?
Tradiesbook invoices are typically sent via email. You may also print and snail-mail your invoices if that’s your thing. All your invoices are stored on our system and a soft copy of it can be accessed anytime.
4
Is my data safe?
Your critical business data is far more secure in TradiesBook than it would be on your own computer. Security has been built into TradiesBook from the very beginning, and we work
continuously to ensure that TradiesBook remains secure and your data stays safe. You’ll never lose data if your computer crashes. We use Amazon EC2, so our service runs with the proven
network infrastructure of the world’s biggest and safest e-commerce company.
We use the same internet security technologies that banks do, so your data is bank-grade secure with 128-bit Secure Sockets Layer (SSL) Encryption. Your data is continually and reliably
backed up. Plus, your TradiesBook site is automatically updated with the latest, most secure version – no complicated installs or security patches.
5
What do I need to get started?
TradiesBook is web-based, so all you need is an Internet connection and a modern browser. There’s nothing to install and you can start sending professional invoices as soon as you sign up. We recommend Google Chrome, Mozilla Firefox or Apple’s Safari.
TradiesBook can also be accessed via any Table or mobile phone.
6
Can I upgrade, downgrade, or cancel later?
Absolutely you can upgrade, downgrade, or cancel your account at any time. Please refer our terms and refund policy for more details.
7
Do you provide support?
Of course! In fact, we take great pride in our support. To talk to us, mail us at support@tradiesbook.com or get in touch with us via Twitter (@@Tradiesbook).
8
How many users can I have on my TradiesBook account?
Tradiesbook only allows one account. It is specifically built for the one man team. Husband and wife teams can share a single account.
9
How much data can I store in TradiesBook?
Tradiesbook allows you to store an unlimited amount of data. You are also allowed to upload documents and files to our servers.
10
How do I back up my data?
Don’t worry about it. Our servers are located at Amazon in a bank-grade facility. Your data is continually and automatically backed up. If your computer or your network crashes,
there’s no need to stress. Your data is safe with TradiesBook, much safer than it would be on your personal computer.